Understanding your IT Infrastructure Options

Understanding your IT Infrastructure Options

Following up on the previous blog where we explained what you should know about the costs and capabilities of your IT Systems. This post is a discussion on what you can do with that information. There are options available to a business owner today that can lower the...

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New Year Resolutions for your Customer Service?

New Year Resolutions for your Customer Service?

The New Year Celebrations have come and gone and the holiday decorations stored away for another year, it’s time to get on with business in 2018. Now is as good a time as any to sit down with your employees and staff to refocus their efforts to match up with your...

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The Benefits of a Telecom Aggregator

The Benefits of a Telecom Aggregator

The telecom industry changes rapidly, in both the technology available and the costs to get and use it. It is hard for a small business to stay competitive if it is not keeping up with the technology available to it. That is where a Telecom Aggregator comes in....

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What are SD-WAN Benefits

What are SD-WAN Benefits

The number of implementations of SD-WAN is growing by leaps and bounds. According to Gartner, spending on SD-WAN products will rise from the $129 million spent in 2016 to $1.24 billion in 2020. It is really only recently that it has crossed over into a widely accepted...

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Looking back on Technology

Looking back on Technology

While walking the aisles of Best Buy the other day, I got to thinking about how far technology has come in my life time. It is said that the cell phone in your pocket has 1000’s of times more computing power than the computer that got the Apollo 11 to the moon and...

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Some Gift Ideas for 2017

Some Gift Ideas for 2017

Now that I have recovered from the big turkey dinner, I am down to the big job of finding the right gift for each person on my list. Instead of battling the throngs of holiday shoppers, I spent Friday going through the sales fliers and researching what electronics are...

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An overview of DSL, Cable and Fiber

An overview of DSL, Cable and Fiber

There are others, but the most common internet service options available to the average consumer today are cable, DSL and fiber optic. While it’s true that each is capable of providing you with high-speed capabilities, these services are very distinct. Understanding...

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Flying Without Instruments? A Guest Blog

Flying Without Instruments? A Guest Blog

No business should operate without routine IT system “Check Ups.”  This is highly advisable since so many companies are getting mixed results from their Managed Services Providers (“MSP’s”) – and don’t even know it.  Over 80% of the clients ProviDyn added in the...

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How Do Your Customers Relate To Your Auto Attendant?

How Do Your Customers Relate To Your Auto Attendant?

It is said that you never get a second chance at a first impression. When your customers call your business, what is their first impression? How many buttons do they need to press to answer the question they are asking? Do they get lost in the key pad maze of voice...

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Is Your Current Telecom Solution Meeting Your Needs

Is Your Current Telecom Solution Meeting Your Needs

Your company’s telecom solution is an important tool in providing the quality, value and support that customers expect when doing business with you. Is your current service up to this challenge? Here are some points to consider when you start to hear complaints about...

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Getting To Simple, Aggregating your Telecom Service.

Getting To Simple, Aggregating your Telecom Service.

Recently, I had the opportunity to speak with the owners of companies with multiple locations. They were looking for a way to consolidate all of their telecom bills into one easy to manage invoice. By the end of the discussion, I realized that they were really looking...

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In Case Of Disaster, Who Answers The Phone?

In Case Of Disaster, Who Answers The Phone?

With all the interruptions being caused by the recent hurricanes, we wanted to cover a telecom solution that can support your business during and after an event that affects your site(s). The solution could be Hosted VoIP PBX. Hosted VoIP PBX is a software based...

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We are at the Channel Partners Evolution Conference

We are at the Channel Partners Evolution Conference

Hello from the Great State of Texas, Austin in particular. We are here for the 2017 Channel Partners Evolution Conference. The theme this year is about how solution providers must evolve to meet the changing needs of the end customers. There will be presentations of...

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Saving Money Using Telecom Expense Management

Saving Money Using Telecom Expense Management

The goal of Telecom Expense Management’s (TEM) is to ensure that you are getting the best value for your telecom solution and your billing is accurate. A good TEM starts by building an accurate real time IT inventory, gathering all of your telecom bills and looking...

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Hurricane Preparedness – Ideas for You

Hurricane Preparedness – Ideas for You

We are based out of Atlanta Ga and watching the tracking maps and predictions for Hurricane Irma closely. We are hoping that Irma loses strength by the time it gets here. Even if it does, there will probably still be a lot of rain with whatever we get. Atlanta doesn’t...

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Getting to Know The Birch Fusion Merger

Getting to Know The Birch Fusion Merger

NEW YORK, NY — August 28, 2017 — Fusion (NASDAQ: FSNN), a leading cloud services provider, announced today that it has entered into a definitive agreement to acquire the Cloud and Business Services customers, operations and infrastructure of privately-held...

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9 Top Reasons To Use A Telecom Broker

9 Top Reasons To Use A Telecom Broker

A Telecom Broker is a person that acts as an agent to a Business, Non-Profit or Government Entity that is looking to change, upgrade or streamline their telecommunications service(s). The following nine items describe what a Telecom Broker can do for you. Multiple...

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Jargon Busting…What is a demarcation point?

Jargon Busting…What is a demarcation point?

In telephony terms, the demarcation point is where the public telecom services (telephone, cable, fiber, etc) connects with the customer’s on-premise wiring. In most situations, it is the dividing line which determines who is responsible for installation and...

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Managing your Telecom changes

Managing your Telecom changes

The decision to switch your Telecom Provider or modify your existing telecom solution is a big one. It will impact your employees and your customers, not to mention your business. Your Telecom Consultant should insure that your install results in a positive impact....

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Getting to Know Your Telecom Bill

Getting to Know Your Telecom Bill

Teledata Select is expert in reviewing business telecom expenses with an eye for finding inefficiencies, errors and opportunities for cost savings. After all these years of reviewing phone bills, we still shake our head in bemusement at the myriad of fees, taxes and...

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SLA’s and You

SLA’s and You

Recently, I have heard from several customers asking about the SLA’s (Service Level Agreement) available with Business Class Coax Internet services.  I thought that if a few people were asking, many more are probably at least wondering. This week’s post is an overview...

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Are You Being Crammed?

Are You Being Crammed?

The FCC defines Cramming as “the illegal act of placing unauthorized charges on your wireline, wireless, or bundled services telephone bill. The FCC has estimated that cramming has harmed tens of millions of American households”. In the just the years of  2014 and...

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Why You Should Use A Telecom Billing Consultant

Why You Should Use A Telecom Billing Consultant

Telecom expenses tend to be quite substantial for some companies, and chances are good that you are being overcharged for telecom services. A telecom billing consultant acts as a liaison between you and your chosen carrier. By using a billing consultant to ferret out...

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Announcement: TeleData Select Partners with Nexmo

Announcement: TeleData Select Partners with Nexmo

Teledata Select is excited to announce that we have partnered with Vonage to offer their Nexmo service. Nexmo provides cloud based communication application program interfaces (API) to let other people and businesses integrate various forms of personalized...

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My Experience with ATT Gig Fiber to my home

My Experience with ATT Gig Fiber to my home

As a Telecom Broker and Consultant, I am always looking for better, faster, less expensive options for my customers as it relates to high speed internet, voice and hosted VoIP phone solutions. I remember when one T-1 with 768K of internet and 12 voice lines from XO...

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Clarifying Your Business’s Technical Needs

Clarifying Your Business’s Technical Needs

Following up on last week’s post regarding a review of your telecom solution, this week we’ll go into detail on what a review involves. My experience is in Project Management of large Fortune 100 company infrastructure deployments supporting network and software...

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Time to Review Your Telecom Provider?

Time to Review Your Telecom Provider?

It may be past time to update the old adage that the only constant in IT is change. It seems now that the only constant in IT is faster and faster change. It can be a struggle to make sure that your technology is supporting your business and not a burden to it. If you...

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Protecting Your Data

Protecting Your Data

An old saying in the IT world is “No one needs a backup….. until they do”. One of the worst feelings you will experience in these data driven times is the moment you realize that you have lost your data, either by human error or hardware failure. A close second is the...

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Getting to know your IT systems

Getting to know your IT systems

Technology changes so quickly these days. Vendors are always touting the new and shiny technology they are selling while reporting that technology that was cutting edge just last year is now old and clunky. Before you get talked into a new technology, you should...

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A look at Premise and Hosted PBX Solutions

A look at Premise and Hosted PBX Solutions

When it comes to business telecommunications, there can be no doubt that there is a lot of information and many options out there. Figuring out what kind of phone system is right for your business can be difficult and even frustrating. Vendors can’t be counted on to...

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SD-WAN, The right solution for you?

SD-WAN, The right solution for you?

We are back from the 2017 Channel Partner Expo and Conference in Las Vegas. Lots of buzz about SD-WAN (Software Defined, Wide Area Networks) and how SD-Wan can effectively replace traditional MPLS networks. Our experience with traditional network solutions is that...

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Polycom’s RealPresence Trio Speakerphone

Polycom’s RealPresence Trio Speakerphone

I had the pleasure to attend a Conference late last year and got a chance to hear one of the founders of Polycom speak.  Polycom started in 1990 with a vision of transforming the simple speaker phone into an indispensable business tool.  Since then, they have become a...

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Back To Basics – Your Telecom System

Back To Basics – Your Telecom System

One of Teledata Select’s goals is to be your Telecom IT resource as you make decisions on the future of your  telecommunication service. While we understand that office technology is not your core competency, it is helpful to have a basic understanding of how...

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We’re in Las Vegas this week

We’re in Las Vegas this week

We are at the Channel Partner Conference and Expo in Las Vegas this week. It is a gathering of service providers, manufacturers and resellers. Our goal is to stay up to date on what’s new and what’s coming in the telecom services world. And maybe take in a show or...

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Keeping your Business up and Running

Keeping your Business up and Running

  I can’t think of any businesses these days that don’t have some technological footprint. Cloud computing, mobility and consumerization of IT make it affordable for small businesses to deploy systems that were once reserved for large scale...

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Why Use a Telecom Broker?

Why Use a Telecom Broker?

At Teledata Select, in addition to being Telecom Brokers, we are Telecommunications Consultants. Business owners and managers know they need to choose components that will give them the results they need, while staying within the organization’s budget. We work...

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I thought you’d never ask. What is VoIP?

I thought you’d never ask. What is VoIP?

VoIP is short for Voice over Internet Protocol. Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets over the internet rather than...

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Starting to Consider VoIP? Here is where to begin

Starting to Consider VoIP? Here is where to begin

Have you been considering upgrading your company’s phone system to the latest and greatest technology, Voice over Internet Protocol (VoIP)? Are you looking to reduce your telecom budget? This post is for you.First, let’s define what VoIP is.In its simplest...

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I thought you’d never ask, What is QOS?

I thought you’d never ask, What is QOS?

The first in an ongoing  series of jargon busting posts shining light on the meaning behind the tech speak. QoS Quality of Service (QoS) for networks is an industry-wide set of standards and mechanisms for ensuring high-quality performance of critical applications. It...

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The Windstream Earthlink Merger is Approved

The Windstream Earthlink Merger is Approved

Have you seen the news report that the Windstream and Earthlink merger was approved?    From the press release the merger will leverage both company’s infrastructures to strengthen their competitiveness and provide a better feature set to their customers. That is all...

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