Blog
Omni Channel For Better Customer Service
Let’s face it, customers expect to be able to interact with companies the way they want to. With all the methods (Voice, Email, Chat, Social Media) to communicate with you, the phone has become less and less common as their first choice of interaction. The old premise...
Telecommunications Trends for 2021
Happy New Year!!! Finally, 2020 is behind us. While we have been heads down trying to work through the challenges and restrictions from Covid, technology continued to forge ahead. What are the top telecommunication trends to watch this year? This post will look at...
Seasons Greetings
Season's Greetings to you and yours! We want to express our appreciation to our customers and service providers... May you and your family have a very merry holiday season and a happy healthy New Year! Very Truly Yours, John Hagan & the TeledataSelect Team
2020 Gift Giving Guide
A list of 2020 gift ideas for the hard to buy for
5 reasons to consider an IP-PBX System
There are many benfits to implementing an IP-PBX system for your business phone service, Here are a list of 5.
Is It Time to Consider Automation?
Below is a guest blog article from one of our Strategic Partners at TeleData Select. Are your business systems slow? Do you get the feeling you’re not as efficient as you should be, even though your people seem to be working hard? Does it ever feel like you’re...
The Benefits of Telecom Expense Management
Unnecessary telecom expenses, bill errors and over purchased services have a sizeable impact on the bottom line of virtually every company. In fact, leading independent research firms consistently identify telecom as among the most challenging categories for finance...
Reducing your Telecom Cost with TEM
Your business may not provide goods or services that are related to technology but there are few successful growing companies that don’t have a reliance on technology. Acquiring and managing the technologies that support your business can be a major portion of time...
What Comes After Covid?
As we adjust to working remotely or only going to the office when absolutely necessary, this is a good time to ask yourself how will your business function if all of your employees work remotely. I just read an article in the local business chronicle about how one of...
Covid Lessons Learned
I am sure that I am not alone in my desire for life to get back to some semblance of normal. Watching the news, it seems like there is a dim light starting to break the darkness we have been enduring. As that light grows brighter, we are going to get busier and...