Blog

What are TEM Services?
The increasing costs of pretty much everything is impacting the bottom line of businesses as they try to stay competitive. Rising prices are the result of companies trying to cover their increased costs. They are not translating to increased profit. It is now more...

Considering A New Voice Or Internet Service Contract?
In this blog, I will discuss what you should keep in mind if you are considering making changes to your voice and internet services. Businesses now rely so heavily on their telecom services for the sales process and customer service that being productive without them...

Putting Together a Cloud Security Strategy?
The methods of electronic communication have changed considerably over the past decade. Hitting breakneck speed in the last 2 years due to the COVID-19 response. Technology has supported this progress by developing more and more ways to communicate. By integrating...

Exploring Contact Center as a Service (CCaaS)
The customer/business relationship is becoming more and more an electronic one. I spend a lot of time talking to perspective clients about easy ways to implement tools that support this new relationship model. CCaaS (Contact Center as a Service) is a cloud based...

Thoughts On Supporting Your Remote Employees
It looks like the Remote Worker business model looking like it is here to stay, It is important to understand the challenges to making it an effective solution. I discuss some of them in this post.

The Difference Between Telecom Aggregation and Consolidated Billing.
In this post, I want to cover the difference between Telecom Aggregation and Consolidated Billing. How they can simplify your day to day operations and even save you some money in the process. It is hard for a small business to stay competitive if it is not keeping up...

Is It Time To Consider A New Telecom Provider?
It is hard to believe that we are well in to 2022 already. Have you made any resolutions to get your company costs under control? This is a great time to look into how your telecom services can streamline your operations AND lower costs. Even more so if it's been over...

The Fast internet that wasn’t
I recently had the opportunity of an extended stay in a small town in Wyoming. To be honest, all towns in Wyoming are small but this was small even for Wyoming. As there isn't much to do in a small Wyoming town in the middle of a winter without snow, I was hoping to...

Do You Still Need A Landline?
In August of 2019, the U.S. Federal Communications Commission (FCC) took action to relieve local phone companies of obligations under requirements from outdated regulations based on the Telecommunications Act of 1996 that were intended to foster competition for...

Gift Giving Ideas for 2021
It's time again to start wrapping the gifts for the 2021 holiday season. Oh, you say you haven’t gotten anything yet? Well here are some ideas from Teledata Select that might help. Teledata Select is a technology services company with a heavy emphasis on office...