Blog
Is It Time to Consider Automation?
Below is a guest blog article from one of our Strategic Partners at TeleData Select. Are your business systems slow? Do you get the feeling you’re not as efficient as you should be, even though your people seem to be working hard? Does it ever feel like you’re...
The Benefits of Telecom Expense Management
Unnecessary telecom expenses, bill errors and over purchased services have a sizeable impact on the bottom line of virtually every company. In fact, leading independent research firms consistently identify telecom as among the most challenging categories for finance...
Reducing your Telecom Cost with TEM
Your business may not provide goods or services that are related to technology but there are few successful growing companies that don’t have a reliance on technology. Acquiring and managing the technologies that support your business can be a major portion of time...
What Comes After Covid?
As we adjust to working remotely or only going to the office when absolutely necessary, this is a good time to ask yourself how will your business function if all of your employees work remotely. I just read an article in the local business chronicle about how one of...
Covid Lessons Learned
I am sure that I am not alone in my desire for life to get back to some semblance of normal. Watching the news, it seems like there is a dim light starting to break the darkness we have been enduring. As that light grows brighter, we are going to get busier and...
Setting up a Business VoIP Phone System for Remote Workers
Have you wondered how hard it might be to set up a new business phone system for remote workers during these times? Today, I wanted to talk about some of the key items on why a new VoIP (Voice Over IP) phone system would be better than having your staff use their...
8 Reasons to Explore a Cloud Contact Center to Improve Customer Satisfaction
In these days, it is so important in providing the best customer service. It helps your customers remember who you are and hopefully tell others. Customer Service is what builds customer loyalty. Recently our company has been working with the Salesforce support...
Remote Worker Trends
While many of us American spend extended time at home while schools and offices are shut down to slow the spread of the Coronavirus, we are using our online internet connections like never before. Just yesterday, I was on a web call with a Salesforce tech and he was complaining that he sometimes has to kick his kids off Xbox because they are hogging his bandwidth. I spoke to my brother the other day who works for a bank and he was impressed by how well his VPN was performing working remotely.
Our thoughts are with everyone affected by the spread of COVID-19
To our Teledata Select Customers, In these unprecedented times, our thoughts are with everyone personally affected by the spread of COVID-19 and we are grateful for the medical staff working on the frontlines. As a valued customer or partner of Teledata Select, I want...
Telecom Expense Audits
Telecommunications is one of the most difficult business expenses to manage. Research has shown that companies lose 12 – 17% of what they spend on telecommunications due to the complexities of Telecom Expense Management. Additionally, up to 85% of the typical...