Blog
Setting up a Business VoIP Phone System for Remote Workers
Have you wondered how hard it might be to set up a new business phone system for remote workers during these times? Today, I wanted to talk about some of the key items on why a new VoIP (Voice Over IP) phone system would be better than having your staff use their...
8 Reasons to Explore a Cloud Contact Center to Improve Customer Satisfaction
In these days, it is so important in providing the best customer service. It helps your customers remember who you are and hopefully tell others. Customer Service is what builds customer loyalty. Recently our company has been working with the Salesforce support...
Remote Worker Trends
While many of us American spend extended time at home while schools and offices are shut down to slow the spread of the Coronavirus, we are using our online internet connections like never before. Just yesterday, I was on a web call with a Salesforce tech and he was complaining that he sometimes has to kick his kids off Xbox because they are hogging his bandwidth. I spoke to my brother the other day who works for a bank and he was impressed by how well his VPN was performing working remotely.
Our thoughts are with everyone affected by the spread of COVID-19
To our Teledata Select Customers, In these unprecedented times, our thoughts are with everyone personally affected by the spread of COVID-19 and we are grateful for the medical staff working on the frontlines. As a valued customer or partner of Teledata Select, I want...
Telecom Expense Audits
Telecommunications is one of the most difficult business expenses to manage. Research has shown that companies lose 12 – 17% of what they spend on telecommunications due to the complexities of Telecom Expense Management. Additionally, up to 85% of the typical...
Video Conferencing Solutions
In these challenging times, I felt it necessary to write about all the different web meetings available in the market today. Does it seem like everyone that sends you a web meeting invite is using a different service? I recently engaged a company from India and...
8 Steps To Getting Your Home Office Up And Running
If you are in need of getting your home office up and running quickly, here are 8 steps to that will get you there. Bandwidth: Most US homes today have access to high speed internet . Whether it be Fiber, cable or DSL. If worse comes to worse. If you haven’t gotten it...
Remote Worker Solutions Are Available
I just spoke to my daughter who is allowed to telecommute once a week for her job, however now with the ongoing Covid-19 (coronavirus) she and her roommate are working from home all week. My daughter does enjoy the flexibility of working from home especially in...
Device Split Screen Just Got A Boost
Over the years, I have gotten very used to having two monitors. I even got my wife addicted to two monitors. Recently, I added a 3rd monitor and may never go back to two. So when I saw this article on the New Windows 10X feature for split screen devices, I had to stop...
Are You Prepared?
I live out in the Seattle area for half the year. As I am packing my bags to head back out for the summer, I am watching the news reports about the Coronavirus outbreak there. I have also spoken to friends to get the real story on how it is impacting their day to day...