8 Reasons to Explore a Cloud Contact Center to Improve Customer Satisfaction
In these days, it is so important in providing the best customer service. It helps your customers remember who you are and hopefully tell others. Customer Service is what builds customer loyalty. Recently our company has been working with the Salesforce support...
8 Steps To Getting Your Home Office Up And Running
If you are in need of getting your home office up and running quickly, here are 8 steps to that will get you there. Bandwidth: Most US homes today have access to high speed internet . Whether it be Fiber, cable or DSL. If worse comes to worse. If you haven’t gotten it...
Remote Worker Solutions Are Available
I just spoke to my daughter who is allowed to telecommute once a week for her job, however now with the ongoing Covid-19 (coronavirus) she and her roommate are working from home all week. My daughter does enjoy the flexibility of working from home especially in...
5 reasons to consider an IP-PBX System
In its simplest definition an IP PBX (Internet Protocol Private Branch eXchange) is a system that connects multiple telephone extensions to the Public Switched Telephone Network (PSTN) via its internet connection. It also provides internal communication for a...What Is Call Center
We have been fielding a lot of inquiries lately around Call Center. What is it and why would a business need one? Coming from an IT background, I find it is best to start with a simple definition to make sure everyone is on the same page. Call Centers in this context...TeleData Select
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