Covid Lessons Learned
I am sure that I am not alone in my desire for life to get back to some semblance of normal. Watching the news, it seems like there is a dim light starting to break the darkness we have been enduring. As that light grows brighter, we are going to get busier and...
8 Reasons to Explore a Cloud Contact Center to Improve Customer Satisfaction
In these days, it is so important in providing the best customer service. It helps your customers remember who you are and hopefully tell others. Customer Service is what builds customer loyalty. Recently our company has been working with the Salesforce support...
Remote Worker Trends
While many of us Americans spend extended time at home while schools and offices are shut down to slow the spread of the Coronavirus, we are using our online internet connections like never before. Just yesterday, I was on a web call with a Salesforce tech and he was...TeleData Select
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