8 Reasons to Explore a Cloud Contact Center to Improve Customer Satisfaction
In these days, it is so important in providing the best customer service. It helps your customers remember who you are and hopefully tell others. Customer Service is what builds customer loyalty. Recently our company has been working with the Salesforce support...
Are You Prepared?
I live out in the Seattle area for half the year. As I am packing my bags to head back out for the summer, I am watching the news reports about the Coronavirus outbreak there. I have also spoken to friends to get the real story on how it is impacting their day to day...
5 reasons to consider an IP-PBX System
In its simplest definition an IP PBX (Internet Protocol Private Branch eXchange) is a system that connects multiple telephone extensions to the Public Switched Telephone Network (PSTN) via its internet connection. It also provides internal communication for a...TeleData Select
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