Telecom and Retail
Meeting and exceeding customer expectations in the retail space is crucial – from customers calling into a call center to using voice, SMS, chat, video, or social. Teledata Select can help with controlling cost over multiple locations and finding ways to manage and monitor services.
Case Study: Multi-Location Telecom Expense Audit
A large multi location company went looking for help to audit all their telecom bills which included over 150 locations and over 800 different telecom bills. The accounting department would spend multiple days paying all the various bills without ever checking for overcharges, duplicate charges and arrows. The task of writing many checks to all the different vendors was a daunting task to keep up . Many times payments were late to the telecom providers resulting in services being disconnected. After reaching out to a TEM (Telecom Expense Consultant) they were able to find ways to not only consolidate their bills into one easy payment but have a company research and past invoices to uncover cost savings and receive refunds.
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TESTIMONIALS
What People Are Saying
John Hagan, the owner of TeleData Select did a great job supervising our low voltage cable install; the job was done quickly efficiently and for a fair price. I am more than happy to recommend to my clients who need telecom services, TeleData Select.
Our staffing firm Express Professionals located in Atlanta, GA provides temp, temp to hire and permanent placement for employees throughout the Atlanta Area. We are dependent on the phone and need quality service for voice and data services. So after spending months dealing with ATT trying to fix the quality of our voice lines, I reached out to TeleData Select to help fix a major issue we had with our voice lines. After we tried for months to get someone to help us with lots of finger-pointing, we turned to John Hagan and his team and TeleData Select. The time spent and the thorough analysis of our problem by TeleData Select was really a game changer for us. I would recommend Teledata Select to anyone needing a consultative analysis due to phone issues or to any company just looking to save money with their telecom and data services expenses.
We are delighted with our new phone system. Working with (Teledata Select) our new phone system has been configured with exactly the functionality we were hoping for. John and his team at TeleData Select have been fantastic to work with. I especially love the fact that it is now seamless between our two locations in Norcross, GA and Marietta, GA which was a key goal. John thanks for all your help!
We worked with TeleData Select to help choose a phone system. The phone system has worked out beautifully for our firm, it is scalable as we grow. We plan on growing to 15-20 attorneys in the near future. We are very happy with the phone system and very happy with TeleData Select.
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TeleData Select
TeleData Select is a premier telecom partner founded in Atlanta, GA in 2004 with a single concept in mind: finding the Right Provider, Right Solution, and Right Price for our customers.
Read more about the team of professionals at TeleData Select.
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