SLA’s and You

SLA’s and You

Recently, I have heard from several customers asking about the SLA’s (Service Level Agreement) available with Business Class Coax Internet services.  I thought that if a few people were asking, many more are probably at least wondering. This week’s post is an overview...
Are You Being Crammed?

Are You Being Crammed?

The FCC defines Cramming as “the illegal act of placing unauthorized charges on your wireline, wireless, or bundled services telephone bill. The FCC has estimated that cramming has harmed tens of millions of American households”. In the just the years of  2014 and...
Why You Should Use A Telecom Billing Consultant

Why You Should Use A Telecom Billing Consultant

Telecom expenses tend to be quite substantial for some companies, and chances are good that you are being overcharged for telecom services. A telecom billing consultant acts as a liaison between you and your chosen carrier. By using a billing consultant to ferret out...

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