Some Gift Ideas for 2017

Some Gift Ideas for 2017

Now that I have recovered from the big turkey dinner, I am down to the big job of finding the right gift for each person on my list. Instead of battling the throngs of holiday shoppers, I spent Friday going through the sales fliers and researching what electronics are...
An overview of DSL, Cable and Fiber

An overview of DSL, Cable and Fiber

There are others, but the most common internet service options available to the average consumer today are cable, DSL and fiber optic. While it’s true that each is capable of providing you with high-speed capabilities, these services are very distinct. Understanding...
I Thought You’d Never Ask.  Whats a Bot?

I Thought You’d Never Ask. Whats a Bot?

Internet Bots, What are they really? The term “bot” comes from the word robot. An Internet bot may also be known as a Web robot or WWW robot. But what do they do really and are they good or bad? Simply put, An Internet bot, is software that performs...
Flying Without Instruments? A Guest Blog

Flying Without Instruments? A Guest Blog

No business should operate without routine IT system “Check Ups.”  This is highly advisable since so many companies are getting mixed results from their Managed Services Providers (“MSP’s”) – and don’t even know it.  Over 80% of the clients ProviDyn added in the...
How Do Your Customers Relate To Your Auto Attendant?

How Do Your Customers Relate To Your Auto Attendant?

It is said that you never get a second chance at a first impression. When your customers call your business, what is their first impression? How many buttons do they need to press to answer the question they are asking? Do they get lost in the key pad maze of voice...

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