If you have started to rethink your company’s telecom solution, you probably already know that there are a lot of telecom solutions to consider. All claiming to offer better, more reliable service at a lower cost than what you have now. But what do you really need and...
In a previous blog article, we stated that it might be a good time to consider moving your Contact Center to the Cloud. This post is going a step further and provide you with a few questions to ask prospective contact center cloud suppliers. Unified Platform Does...
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