“At the end of the project, our results were staggering”

Rolta Advizex is a leading Hybrid Cloud solutions provider with over 10 offices located in the Midwest and Northeast regions of the US. Over the past couple of years, many of our office leases were expiring and we were evaluating moving them into new locations. We...

What Is Call Center

We have been fielding a lot of inquiries lately around Call Center. What is it and why would a business need one? Coming from an IT background, I find it is best to start with a simple definition to make sure everyone is on the same page. Call Centers in this context...

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