It is hard to believe that we are well in to 2022 already. Have you made any resolutions to get your company costs under control? This is a great time to look into how your telecom services can streamline your operations AND lower costs. Even more so if it’s been over two years since you have had a contract review. There are a lot of new services and advanced network capabilities that have come on-line.
With all the new technology, features and services available to small and medium sized business now, it can be a daunting effort to get the telecom solution that is right. Especially at a price that matches the benefits you’ll get. Business owners and IT managers have relieved themselves of this burden by working with a Telecom Broker.
A Telecom broker’s goal is to negotiate on a business’s behalf to get an optimal telecom solution and services that meet the business’s budget. If you choose to engage a Telecom Broker, here is what to look for and questions to ask while interviewing possible candidates.
Experience:
- How many years of experience have they been working with
customers and suppliers? - With all the rapid changes in Telecom, how do they stay informed with the latest technology and options available?
- If your business has multiple locations or international offices, do the Telecom Broker have the resources and experience to work through the intricacies of multi-site implementations?
Right Provider – Right Solution – Right Price
- Can they offer real time price comparisons between service providers to make sure you are getting the best price?
- Can they provide you with bids from multiple vendors that include wholesale options?
- Does the Telecom Broker have the experience in reviewing telecom service contracts and identify any details that may need changing?
Value
- What happens after the contract is signed? Will the Telecom Broker manage telecom installs and support the implementation effort?
- What happens after Go-Live? How will they to assist your business if and when an issue arises, including an outage?
- As the market place changes, How does the Telecom Broker keep you updated of the latest telecom mergers, changes and acquisitions that may affect your business?
There are a lot of Telecom Brokers out there competing for your business. By keeping these considerations in mind, you can be assured that you will be going into your broker selection process with the right questions that will assure you make the right choice.
Teledata Select offers a whole range of services that will help you meet your business goals. Starting with a complimentary review of your current telecommunication bills to identify errors and find opportunities for savings, better service and more functionality. We also offer project management for new service implementation and infrastructure installs, including fiber and low voltage cabling. Call us at 404-257-1502 to discuss your current Telecom Service Solution and what you would like to get out of it. Or send us a note via This Link to start a no obligation discussion of your specific business technology needs.
John Hagan is President of TeleData Select, a Telecommunications Consultant located in Atlanta, Ga serving customers throughout the US and overseas. His company provides business solutions for voice, data, mobile and cloud solutions for both large and small businesses. Contact John or their team for a complimentary telecom audit to make sure you’re getting the best value for communication services. The savings you receive could offset the cost of purchasing a new Hosted or Premise VoIP phone system.
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