by John Hagan | Jun 8, 2020
As we adjust to working remotely or only going to the office when absolutely necessary, this is a good time to ask yourself how will your business function if all of your employees work remotely. I just read an article in the local business chronicle about how one of...
by John Hagan | Mar 16, 2020
I just spoke to my daughter who is allowed to telecommute once a week for her job, however now with the ongoing Covid-19 (coronavirus) she and her roommate are working from home all week. My daughter does enjoy the flexibility of working from home especially in...
by John Hagan | Mar 5, 2020
I live out in the Seattle area for half the year. As I am packing my bags to head back out for the summer, I am watching the news reports about the Coronavirus outbreak there. I have also spoken to friends to get the real story on how it is impacting their day to day...
by John Hagan | Dec 17, 2019
Moving your business to a new location (or opening a new location) can be an exciting experience. Before you make that final commitment to the new location, it is important to consider how your telecom services may be impacted. Signing a lease without considering the...
by John Hagan | Oct 29, 2019
In its simplest definition an IP PBX (Internet Protocol Private Branch eXchange) is a system that connects multiple telephone extensions to the Public Switched Telephone Network (PSTN) via its internet connection. It also provides internal communication for a...
by John Hagan | Aug 17, 2019
We have been fielding a lot of inquiries lately around Call Center. What is it and why would a business need one? Coming from an IT background, I find it is best to start with a simple definition to make sure everyone is on the same page. Call Centers in this context...
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