Here are the things to consider when making a decision that achieves optimal perform and best value for your situation.
How much experience does your Telecom Broker have?
- How many years’ experience does your Telecom Broker have working with customers and suppliers?
- What kind of supplier relationships does your Telecom Broker have?
- With all the rapid changes in Telecom, how does a Telecom Broker stay informed with the latest technology and options available?
- If your business has multiple locations or international offices, does your Telecom Broker have the resources and experience in working with multi-site companies?
- Does your Telecom Broker have the ability and experience to consolidate multiple location bills with diverse products on a single bill?
Right Provider – Right Solution – Right Price
- How does your Telecom Broker make sure you are getting the best price?
- How does your Telecom Broker demonstrate in detail what service options are the right solution for your company?
- How does the Telecom Broker offer you real time price comparisons between service providers?
- How does your Telecom Broker provide you with multiple vendors that include wholesale options?
- What is needed from your Telecom Broker to show you how they can manage, monitor and control expenses related to Telecom services.
- If your business uses audio and video conferencing services, what type of solutions does your Telecom Broker have?
- When reviewing changes to your business phone system, how does your Telecom Broker show you what options are best for your business?
- Does your Telecom Broker have the experience to review telecom service contracts and what items may need changing?
- How does your Telecom Broker pre-plan to minimize errors with telecom services?
- When issues happen with telecom services, how does my Telecom Broker escalate trouble tickets when the going gets tough?
- How does your Telecom Broker manage telecom installs, and do they have a support or project manager to assist?
- What type of resources are available from my Telecom Broker to assist my business when a telecom outage happens?
- As the market place changes, what does my Telecom Broker do to keep me up to date with the latest telecom mergers, changes and acquisitions that may affect my business?
- Most people do not want to deal with their phone and internet provider, what does my telecom broker do to minimize my interaction with the telecom provider.