Lessons Learned

by | Feb 24, 2017 | Telecom Services

Recently, I purchased a home theater receiver that can send a second different source signal to speakers wired to another room.   The goal was to allow my family to enjoy a surround sound movie in the main room and I can listen to music on the deck. The only other requirement I had was that it comes with a good phone app that would allow me to control everything remotely.

I did a lot of research and spoke to a lot of salespeople before I purchased a receiver with the specs that matched my needs. I won’t name the brand here because it didn’t match up to the marketing.

My friend Don offered to be my second pair of eyes to see if I was missing something in the online install manual.  Deep in the tiny print, we found that the signal that we wanted to send to the second room wasn’t supported. After reading related blogs and visiting more sales people, we finally returned the receiver and purchased one that did work.

Looking back on the effort, it dawned on me that this experience was not much different from the companies that we work with to get the right telecommunication system installed and working for their business. It is not their day job and rarely a core competency. I could have saved a lot of time and effort by leveraging a professional installer to get this working for me.

We recognize the challenges of finding the best options for business phone system and it can be confusing.  At TeleData Select we pride ourselves in helping our customers sort thru all the different options available for business telephone systems.

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