The decision to switch your Telecom Provider or modify your existing telecom solution is a big one. It will impact your employees and your customers, not to mention your business. Your Telecom Consultant should insure that your install results in a positive impact.
Teledata Select’s executive team has taken their 40+ years of combined Telecom experience and built a repeatable process to deliver Telecom solutions that meet both a customer’s needs and expectations.
Regardless of the size or complexity of your company, our process sticks to a tried and true framework that consistently provides successful results. Teledata Select’s process starts by understanding what Telecom services you currently have and how you use them. We also take the time to understand your growth plans so that we can create a design that grows rather than needs to be replaced.
We submit the design to the Telecom Service Providers for quote and discuss the resulting proposals with our customer. This is where we weigh their delivery timeframe, service quality and after sale support reputation against the proposal costs and make unbiased recommendations on whom to go with.
Once a decision is made, Teledata Select will remain the single point of contact during the solution implementation process. We’ll focus on having a smooth installation and turn-up and work with the various vendors to make sure your users get the appropriate training and support.
After Go-Live, Teledata Select will continue to be your single Point Of Contact to get vendor support and resolve any issues with your Telecom Solution.
This is just a high level view of our Methodology. There are a lot of details behind the curtains but we wanted to give you some insight on the process that we follow when you come to us for help with your Telecom needs.
Teledata Select offers a whole range of services that will help you meet your business goals. Starting with a complimentary review of your current telecommunication bills to identify errors and find opportunities for savings, better service and more functionality. We also offer project management for new service implementation and infrastructure installs, including fiber and low voltage cabling. Call us at 404-257-1502 to discuss your current Telecom Service Solution and what you would like to get out of it. Or send us a note via Contact us to start a no obligation discussion of your specific business technology needs.
Don Miller is a PMP certified Project Manager located in Greenville, SC. He has come to Teledata Select via Seattle, New York and Washington DC. His experience running small to multi-million dollar projects in the Banking, Software, Telecommunications and Insurance Industries across the US has given him a wide range of business experience.