Telecom Tools for your Remote Customer Service Agents

Providing noticeably great customer service is core to building customer loyalty. Loyal customers will remember you and tell others. Teledata Select used Salesforce ro help manage our customer relationships. As we learn more about what Salesforce can do. We regularly...
Thoughts On Supporting Your Remote Employees

Thoughts On Supporting Your Remote Employees

The world is lucky in that the available technology made it possible for companies to move to remote work almost overnight. It may not have been a smooth transition but that could be chalked up to not having policies, procedures and services in place rather than the...
Covid Lessons Learned

Covid Lessons Learned

I am sure that I am not alone in my desire for life to get back to some semblance of normal.  Watching the news, it seems like there is a dim light starting to break the darkness we have been enduring. As that light grows brighter, we are going to get busier and...

Follow Us