The phone has been at the heart of business communications since its invention. But as technology evolves, so do the ways we work. Tools like Microsoft Teams (Teams) combine communication and enterprise collaboration applications for seamless operations. It’s no wonder that the adoption of Teams has skyrocketed in recent years. That is why I thought it would be important to discuss how to migrate from and on-premises PBX to Microsoft Teams.
Why Should I Migrate to Teams?
Teams allows companies to move their entire Unified Communications as a Service (UCaaS) strategy to one location, giving them a single-pane-of-glass environment.
It’s no secret why companies are using Teams—the tool screams “collaboration!” Hybrid and distributed workforces have become the new norm, and a central location where all team members can collaborate only helps companies’ bottom lines. In remote environments, real-time tools support collaboration across multiple groups. Teams makes it easy to set up different collaboration channels.
The phone, though, is still vital to business. Teams recognized this and has expanded into calling. Once it rolled out voice capabilities, Teams became a viable solution for Public Switched Telephone Network (PSTN) calling, allowing users to make and receive PSTN calls on their Teams platform. To ensure quality telecom services, Microsoft partners with leading communication service providers.
The bottom line? Modernizing your communication infrastructure just makes sense.
Common Teams Migration Roadblocks
Cold feet before a migration isn’t unheard of. Some decision-makers hesitate to transition their PBX to Teams because of their large investment in legacy hardware, not to mention their familiarity with the old system. On top of this inertia, decision-makers may be concerned about the quality, security, and cost of a new system.
Concerns might also arise from adopting yet another platform, particularly if your company is already using tools like Webex, BlueJeans, or another collaboration tool. Migration can be daunting. But as with every journey, there’s no substitute for a trustworthy guide.
John Hagan is the founder and CEO of TeleData Select, a leading managed IT and data company based in Atlanta, GA, serving clients across the US and internationally. His company approach is founded on a distinctive hybrid collaboration team model that specializes in understanding your needs and leveraging an ecosystem of technology providers. The best bench of experts to help businesses choose the right solution, right provider, and get the best prices for their managed IT and data needs. Contact John or his team for a complimentary telecom audit or just have a conversation.
If you’re facing challenges in sourcing resources or keeping pace with the ever-evolving tech landscape, or if you simply need assistance in maximizing current project initiatives, contact us today. Discover how our hybrid collaborative team can efficiently complete your managed IT projects, allowing you to focus on the big picture and advance to the next milestone.
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