Telecommunications is one of the most difficult business expenses to manage. Research has shown that companies lose 12 – 17% of what they spend on telecommunications due to the complexities of Telecom Expense Management. Additionally, up to 85% of the typical enterprise’s telecom bills are not audited. <span;>Source: Aberdeen Group
Teledataselect provides audit and recovery services to ensure our customers pay only for the telecommunications services and equipment they have contracted. We start by assisting our customers in understanding their telecom contracts. This step consists of a detailed review of both fixed and mobile services, equipment charges, federal, state and local taxes and surcharges.
With audit in hand, we can assist in working with your service providers to resolve any errors by getting refunds and credits owed. Teledataselect has the experience and relationships with service providers to provide quick resolutions and the maximum allowable credits/refunds.
Our audit team will identify and recover savings across numerous categories, including:
- POTS (Plain Old Telephone Service)
- Surcharges and Fees
- Account reconciliation true-ups
- Regulatory Fees (Fed/State/Local)
- Late payment/interest charges
- Shortfall penalties/term liabilities
- Custom contract review/monitoring
- Contract renewals/expirations
- Contract terms and conditions
- Adjustment reviews
Finally, with audit results in hand, our experience and industry relationships give us the ability to compare your telecom costs against your requirements, actual usage and value received to make suggestions on updating your telecom solution to get the most for your budget.
Teledata Select offers a whole range of services that will help you meet your business goals. Starting with a complimentary review of your current telecommunication bills to identify errors and find opportunities for savings, better service and more functionality. We also offer project management for new service implementation and infrastructure installs, including fiber and low voltage cabling. Call us at 404-257-1502 to discuss your current Telecom Service Solution and what you would like to get out of it. Or send us a note via This Link to start a no obligation discussion of your specific business technology needs and expenses.
John Hagan is President of TeleData Select, a Telecommunications Consultant located in Atlanta, Ga serving customers throughout the US and overseas. His company provides business solutions for voice, data, mobile and cloud solutions for both large and small businesses. Contact John or his team for a complimentary telecom audit to make sure you’re getting the best value for communication services. The savings you receive could offset the cost of purchasing a new Hosted or Premise based solution.