Telecom Solutions to Support Remote Workers
Remote work has become a common solution in today’s business environment. If you are planning to continue with (or implement) a remote work business model, it is important to know what is needed to set your remote workers up for success.
Working remotely requires a wide range of tools, policies and procedures to be productive. It starts with a secure, fast and reliable connections to company data and applications. It quickly grows to managing the devices employees use to do their job, backup and storage of data, communication tools and expense management.
Working with a telecom solutions consultant is the best way to ensure that everyone’s needs are being met in a way that supports your business and your employees.
Who is a Remote Worker?
When thinking about remote workers, someone who is 100% remote might come to mind. In fact, remote working is so much more.
- Employees who work from home occasionally or only a few days a week
- Employees on business trips
- Employees living in vacation housing
- Employees temporarily caring for other family members
- On-site sales people
- Contractors and out-sourced service providers
As more companies move to a hybrid or remote work system beyond 2020, it is important to stay ahead of the change and have a communications plan.
Case Study: Adapting Technology to the New Remote Working World
After his company implemented their Covid-19 remote work business model, the owner walked through the now empty office space and noticed all the desk phones sitting unused. He realized that this was the perfect opportunity to streamline and reduce their IT and Telecom costs.
Teledata Select was chosen to help with this effort.
We started with a thorough analysis of their hardware and software inventory with a goal of reducing expenses and getting rid of out-dated and unused equipment.
The company already had Microsoft Teams implemented for screen share and internal communication, so building off the Teams platform for all communication needs made sense. After reviewing Microsoft voice solutions versus a direct routing partner with unlimited calling, the choice was simple. The customer chose a native direct routing solution from a Microsoft Partner that provides seamless turnkey solutions within Teams and trained all the end users.
This allowed the company to drop its outdated and unused telecom equipment, removing unneeded software, streamlining their tech stack and taking better advantage of Microsoft Teams’ full functionality.
What People Are Saying
John Hagan, the owner of TeleData Select did a great job supervising our low voltage cable install; the job was done quickly efficiently and for a fair price. I am more than happy to recommend to my clients who need telecom services, TeleData Select.
Our staffing firm Express Professionals located in Atlanta, GA provides temp, temp to hire and permanent placement for employees throughout the Atlanta Area. We are dependent on the phone and need quality service for voice and data services. So after spending months dealing with ATT trying to fix the quality of our voice lines, I reached out to TeleData Select to help fix a major issue we had with our voice lines. After we tried for months to get someone to help us with lots of finger-pointing, we turned to John Hagan and his team and TeleData Select. The time spent and the thorough analysis of our problem by TeleData Select was really a game changer for us. I would recommend Teledata Select to anyone needing a consultative analysis due to phone issues or to any company just looking to save money with their telecom and data services expenses.
We are delighted with our new phone system. Working with (Teledata Select) our new phone system has been configured with exactly the functionality we were hoping for. John and his team at TeleData Select have been fantastic to work with. I especially love the fact that it is now seamless between our two locations in Norcross, GA and Marietta, GA which was a key goal. John thanks for all your help!
We worked with TeleData Select to help choose a phone system. The phone system has worked out beautifully for our firm, it is scalable as we grow. We plan on growing to 15-20 attorneys in the near future. We are very happy with the phone system and very happy with TeleData Select.
In an era marked by rapid technological advancements and constant upgrades, the global issue of electronic waste, or e-waste, has become a pressing concern. Enter Data Delete Recycle, a trailblazing company committed to responsible electronics recycling. With a...
In the rapidly evolving landscape of customer service, ensuring a seamless and efficient communication channel between your business and your customers is paramount. If you've been contemplating the idea of upgrading your current contact center software or call center...
We all want customers to have a great experience when they call for help. However, we often times don't know where to start when it comes to providing that experience. We feel that the easiest way to ensure a positive experience is by installing a good contact...
Achieving the Perfect Balance: Exploring the Pros and Cons of Hybrid Work for Businesses The pandemic swiftly transformed the landscape of office work, leaving many businesses scrambling to adapt to the necessary technologies and policies. Now, as we move beyond the...
In today's digital age, businesses are constantly seeking ways to improve customer experience and stay ahead of the competition. One effective solution that has gained tremendous popularity is incorporating live chat on your website. Whether you're a small business or...
During a recent conversation, I caught up with my long-time friend Jon, whom I've known since childhood. Jon is the proud owner of a meticulously restored 1956 Airstream RV, which he keeps parked in the scenic North Georgia Mountains near Dahlonega, GA—where he and...
Has your business been considering moving its phone system to the cloud? There are various benefits beyond making the transition between office and remote work seamless. A cloud-based telephone system is a basis for a platform that integrates communications...
The US Government has just called an end to the Covid Pandemic. We have all had to adapt to a new world thrown at us with no warning. There was an overnight shift in how we lived and how we worked. Most of us have moved back to our pre-pandemic lifestyles months ago....
Life’s too short to waste time dealing with telecom providers. Do you get frustrated when your systems go down and you don’t know who to call? Have you wasted hours calling an 800 number, sitting on hold forever? Are you way too busy to deal with sourcing and...
Many companies have been forced to go to remote work almost overnight without a lot of planning or long term vision. What was expected to be a temporary solution seems to be here to stay. It’s time to start setting up a solid platform for your employees to be as...
In this post, I want to cover the difference between Telecom Aggregation and Consolidated Billing. How they can simplify your day to day operations and even save you some money in the process. It is hard for a small business to stay competitive if it is not keeping up...
Your business may not provide goods or services that are related to technology but there are few successful growing companies that don’t have a reliance on technology. Acquiring and managing the technologies that support your business can be a major portion of time...
Get ongoing Managment Support
At no cost to you, we manage your telecom and work with providers to source,buy, and implement new technologies and solve proplems as they arise.
Schedule your Audit today
Get a free consultative assessment and plan that can save you thousands!