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8 Reasons to Explore a Cloud Contact Center to Improve Customer Satisfaction

8 Reasons to Explore a Cloud Contact Center to Improve Customer Satisfaction

In these days, it is so important in providing the best customer service.  It helps your customers remember who ...
Remote Worker Trends

Remote Worker Trends

While many of us American spend extended time at home while schools and offices are shut down to slow the spread of the Coronavirus, we are using our online internet connections like never before. Just yesterday, I was on a web call with a Salesforce tech and he was complaining that he sometimes has to kick his kids off Xbox because they are hogging his bandwidth. I spoke to my brother the other day who works for a bank and he was impressed by how well his VPN was performing working remotely.

Our thoughts are with everyone affected by the spread of COVID-19

To our Teledata Select Customers, In these unprecedented times, our thoughts are with everyone personally ...

Telecom Expense Audits

Telecommunications is one of the most difficult business expenses to manage. Research has shown that companies ...

8 Steps To Getting Your Home Office Up And Running

If you are in need of getting your home office up and running quickly, here are 8 steps to that will get you ...

Remote Worker Solutions Are Available

I just spoke to my daughter who is allowed to telecommute once a week for her job, however now with the ongoing ...
The Case For Latency, Part 1

The Case For Latency, Part 1

I recently had a conversation about the impact of network latency on application performance. Andrew Rustad is a ...