What Comes After Covid?

by | Jun 8, 2020 | Business Continuity, Remote Office, TEM

As we adjust to working remotely or only going to the office when absolutely necessary, this is a good time to ask yourself how will your business function if all of your employees work remotely.

I just read an article in the local business chronicle about how one of my retail business customers has adapted their business to function in these tough times.  The brick and mortar business model was already under pressure from online competition, especially retail, where foot traffic is everything.

This week, one of my business associates who is involved in a business referral group invited me to their local Zoom networking meeting and the focus of the meeting was on Procrastination, a good topic during these times. They played a short 15 minute video presentation from Tim Urban about “Inside the mind of a master procrastinator” followed up by group discussion on their stories of procrastination in the workplace.  I though it was a really well done presentation for a video meeting.

As I read and hear the news about how companies are suffering from a downturn in business, I can’t help but ask what can a business do to reduce costs to cover the reduction in revenue.  Secondly, how can a company set up its workforce to be more efficient when working remotely?   Below are some top questions to explore.

      • When was the last time you reviewed your telecommunication costs?   Do changes in your employee work locations impact your telecom costs?
      • If you allow more workers to work remotely, what type of communication platform is best for the business?
      • How do you research all the different communication service providers in the marketplace?  Regardless of the provider, what options and solutions are available?
      • If you decide to allow more workers to work remotely, what solutions will reduce your office telecom costs to a minimum?
      • Should you consider an outsourced IT department?
      • With all the different meeting platforms like Zoom, Go to Meeting and Teams, what is the best option?
      • What are the benefits of setting up an IM (Instant Message platform) within your organization?
      • Can you avoid having your remote workers from having to use their personal cell phone as their remote office telephone?  Is there an easy inexpensive solution?

My wife has been working mostly remotely for years and always says she gets a lot more done compared to being in the office. However, working remote for some can be a challenge if you’re not used to it.  I have encountered a number of people who are missing the face to face social interaction that comes with an office environment.  Everyone is different and the corporate culture should be taken into consideration when making technology changes.

Regardless of what solution is best, now is a good time to review overall telecom cost.

Teledata Select offers a whole range of services that will help you meet your business goals.  Starting with a complimentary telecom bill audit to identify errors and find opportunities for savings, better service and more functionality.  We also offer project management for new service implementation and infrastructure installs, including fiber and low voltage cabling. Call us at 404-257-1502 to discuss your current Telecom Service Solution and what you would like to get out of it.  Or send us a note via This Link to start a no obligation discussion of your specific business technology needs.

John HaganJohn Hagan is CEO of TeleData Select, a Telecommunications Consultant located in Atlanta, Ga serving customers throughout the US and overseas. His company provides business solutions for TEM (Telecom Expense Management), voice, data, mobile and cloud solutions for both large and small businesses.  Contact John or his team for a complimentary telecom audit to make sure you’re getting the best value for communication services.  The savings you receive could offset the cost of purchasing a new UCaaS (Unified Communication as a Service) platform to help manage business communication for remote workers.


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