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Some Gift Ideas for 2017

Now that I have recovered from the big turkey dinner, I am down to the big job of finding the right gift for each ...

I Thought You’d Never Ask. Whats a Bot?

Internet Bots, What are they really? The term "bot" comes from the word robot. An Internet bot may also be ...

How Do Your Customers Relate To Your Auto Attendant?

It is said that you never get a second chance at a first impression. When your customers call your business, what ...

Cisco’s Broadsoft Acquistion. Good for the customers?

Internet Hardware manufacturer Cisco just announced that they are buying BroadSoft, the technology innovator in ...

Getting To Simple, Aggregating your Telecom Service.

Recently, I had the opportunity to speak with the owners of companies with multiple locations. They were looking ...

I Thought You’d Never Ask – What is Omni-Channel Marketing?

Omni-Channel is a marketing strategy describing cross-channel communication tools that companies use to improve ...

Saving Money Using Telecom Expense Management

The goal of Telecom Expense Management’s (TEM) is to ensure that you are getting the best value for your telecom ...

Getting to Know The Birch Fusion Merger

NEW YORK, NY -- August 28, 2017 -- Fusion (NASDAQ: FSNN), a leading cloud services provider, announced today that ...